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12 Ways in Which Video is Transforming Field Service - Check our White Paper here
See what’s new and interesting in the world of video & Salesforce.
The best ideas and resources, and our take on the latest news from the Salesforce tech community
Dreamforce and the power of Video - Dreamforce 2021 reflections
As Dreamforce 2021 kick-off date gets closer and closer, Salesforce has announced more exciting speakers including Will Smith and Jane Fonda! In this short post we reflect on the role of video for Salesforce's Dreamforce strategy and more broadly we take a look into some video for Enterprise use cases and success stories.
September 16th 2021
Your guide to Dreamforce 2021: 4 must-see events!
Dreamforce 2021 will be taking place from September 21-23 and will be streamed globally via Salesforce+. With four broadcast channels and over 100 hours of content being presented, we wanted to put together a short guide to some of the most unique and valuable sessions.
September 16th 2021
Nativevideo new website launch - the people and the story behind our new identity and our new home our
This week marks the rebranding of nativevideo! It’s been about three years since the beginning of our journey to bring Video capabilities native to Salesforce and we thought it was about time that we reflect our progress through design:
September 9th 2021
TargetVideo: Video Interviews for TargetRecruit by NativeVideo
We partnered with TargetRecruit to bring natively integrated Video Interviews to their ATS Platform, making it possible to screen, view, rate and share Candidates' videos for a more efficient recruitment process. Check out the announcement and the full demo in this post!
August 2nd 2021
Forcepreneur Podcast: "Values" - featuring NativeVideo COO Luca Benini
Last week NativeVideo’s COO Luca Benini had a great chat, now a Podcast, with Ankit Taneja, founder of Forcepreneur.com as part of their amazing Forcepreneur COO series. In the conversation many themes were touched, with focus on the common experience of being entrepreneurs in the Salesforce ecosystem…
June 29th 2021
CTC PEOPLE partners with NativeVideo to embed video interviewing in its ATS
CTC People, a leading Application Tracking System powered by Salesforce, has today announced its integration with NativeVideo, the only video interview solution native to Salesforce. The technology partnership enables CTC People’s clients to access NativeVideo’s TalentVideo solution directly through its platform…
June 2nd 2021
Mobile workers / Field workers and their role as "Protectors of Revenues"
“Mobile workers are the face of brands. Today, their role is even more essential, according to research in the fourth edition of the Salesforce State of Service report.”
April 21st 2021
Field Service United #fieldnation event recap
Great session yesterday organised by the amazing people moderating the Linkedin Group “Field Service United”. Titled FieldNotes it is the first of hopefully many similar events: very informal, deep dive conversation on a topic proposed by the organisers #noslides, #nodemo, #nopitch.
March 30th 2021
30 seconds demo video of our Salesforce Field Service (FS) integration
In this 30-odd seconds demo we are a field technician who is on site for a service call. At any point we can tap "Record Video", capture and secure videos directly in the Service Appointment record, either recorded and uploaded on the fly if we are online, or recorded and synced later if we are offline.
March 16th 2021
Our Sustainable Development Goals commitment
At NativeVideo we have decided to align our mission with the Sustainable Development Goals initiative and focus on 2 of the global goals: number 7: Affordable and clean energy, and number 13: Climate action. The 17 interlinked goals were launched by the United Nations General Assembly in 2015 as a blueprint to achieve a better and more sustainable future for all
March 2nd 2021
Field Service focus & "20-interview-rule" process update
This post is a quick update on our pivot process towards #FieldService and an opportunity to thank our extended network for all the support received.
February 16th 2021
Clubhouse review & our Audio-only feature soft-launch
Have you heard of Clubhouse? Watch my video today for an intro to Clubhouse and a few related points that I believe you will find interesting. What is it? Clubhouse is an Audio-based Social Networking App that is exploding in terms of users and usage right now. It is interesting to explore more in-depth for me today for 3 main reasons.
January 26th 2021
Have you heard of Servitization (or Servitisation if you are in the UK)?
For the Manufacturing industry Servitization is regarded as the biggest opportunity ahead, the key to their future. The Service market growth opportunity far outstrips that for Products, and the technology is ready to support this model (from IOT to Connected Service solutions). In simplified terms Servitization is the transformation process for a business to compete through services rather than simply the sale of products.
January 19th 2021
Enhanced Field Service Customer Experience via Video - SFS 2021
"Customer-centric field service is about creating additional value — quickly solving the customer’s problem is just the baseline. This is a multi-dimensional opportunity that touches on technology integration, process automation, advanced data analytics, and staff empowerment."
January 8th 2021
Happy 2021: still wearing a mask + New Year expectations + long to-do list = let's get to work
Happy 2021 and thank you for being with us also in the New Year! Yes, the New Year didn't exactly start with the great news that we were expecting, the big change compared to 2020... HOWEVER it is a new start, a new beginning and like all new starts it comes with a ton of ENERGY!
January 6th 2021
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